Frequently Asked Questions
📦 Downloads & Delivery
How do I receive my files after purchase?
Immediately after checkout, you'll receive an email with a secure download link. Click the link to download your Excel file(s) directly to your device. No waiting, no account needed.
What if I don't receive my download email?
Check your spam/junk folder first. If it's not there, contact us at support@thewealthblueprint.store, and we'll resend your download link within a few hours.
How many times can I download my file?
Your download link is valid for 5 downloads and expires after 48 hours. If you need it resent, just email us — we're happy to help.
Can I access my files on multiple devices?
Yes. Once downloaded, you can copy the file to any device you own. We recommend saving a backup copy to Google Drive or Dropbox.
📊 Compatibility
Does this work in Google Sheets?
Yes! All WealthBlueprint planners are compatible with Google Sheets. Go to Google Drive → New → File Upload → open the .xlsx file. All formulas transfer correctly.
Do I need a paid version of Excel?
No. The planners work in Microsoft Excel (any version from 2016 onwards), Google Sheets (free), and LibreOffice Calc (free). Microsoft 365 is not required.
Will it work on a Mac?
Yes — Excel for Mac and Google Sheets on Mac both work perfectly.
Will it work on my phone or tablet?
The planners are designed for desktop use (laptop or computer) where you can see all columns comfortably. They can be viewed on mobile via the Excel or Google Sheets app, but data entry is easiest on a larger screen.
💳 Payments & Pricing
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.
Is my payment secure?
Yes. All transactions are processed through Shopify's encrypted checkout, which is PCI DSS compliant. We never see or store your card details.
Do you offer refunds?
Because digital files are delivered instantly and cannot be "returned," all sales are final. However, if you experience a technical issue with your file, contact us within 7 days, and we'll resolve it immediately.
📋 Using the Planners
Do I need accounting or finance knowledge to use these?
Not at all. The planners are designed for everyday people — not accountants. All formulas are pre-built. You just enter your numbers, and everything calculates automatically.
Can I edit and customise the planners?
Yes — you can add rows, rename categories, change colours, and customise them for your situation. The formulas are unlocked and editable.
What does "blue cells = enter data" mean?
In every planner, blue-colored cells are where you type your information. Black cells auto-calculate based on your entries. Green cells pull data from another tab. This colour system makes it easy to know exactly what to do.
Can I share my planner with my partner or spouse?
Yes, for personal household use. You may share within your immediate household. Redistributing, reselling, or sharing with others outside your household is not permitted under the license.
📦 Bundles
What's included in the Complete Money Mastery Bundle?
All 9 WealthBlueprint planners: Budget & Debt Payoff Planner, Sinking Funds Tracker, No-Spend Challenge, Investment Portfolio Tracker, Side Hustle Tracker, Bill Payment Calendar, Subscription Audit, Wedding Budget Planner, and Baby & Family Budget Planner.
Do I get all files at once when I buy a bundle?
Yes — all files in your bundle are delivered in a single download package immediately after checkout.
Can I upgrade from a single product to a bundle later?
Contact us, and we'll send you a discount code for the price difference. We reward loyalty.
📞 Contact
How do I contact support?
Email us at support@thewealthblueprint.store — we respond within 24 hours on business days.
Do you offer custom planners or business licenses?
Yes — we offer custom Excel template builds and commercial licenses for business use. Email us to discuss your needs.
